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Terms of Service

Effective: November 9, 2026

1. Acceptance of these terms

By accessing or using this website (https://www.visualeyesoptom.com), including its appointment booking features, you agree to these Terms of Service. If you do not agree to any part of these Terms, please do not use the website.

2. The service

This website is operated by Apikian Optometry PC, a California professional corporation doing business as Visualeyes Optometry (“we,” “us,” or “our”). The website provides:

  • Information about our practice, providers, services, and location
  • Online appointment scheduling for prospective and existing patients
  • A means of contacting us

Use of the website is free. Receiving optometry services in person is subject to our standard fees and any applicable insurance arrangements, discussed during your visit.

3. Appointment bookings

Booking confirmation. Your appointment is booked when the booking page confirms it. We reserve the right to reschedule or cancel an appointment if the slot is no longer available, if there is a scheduling conflict, or if information you provided appears incorrect; if we do, we will contact you by phone or email.

Cancellation and rescheduling. There is no fee for cancellation. We do ask that, when possible, you cancel at least 24 hours in advance so that we can offer your time slot to another patient.

No-show policy. We currently do not charge for missed appointments. Repeated no-shows may result in being asked to call our office to book future appointments rather than booking online.

Accuracy. You agree that the information you provide when booking (name, contact information, reason for visit) is true, accurate, and current to the best of your knowledge. We may decline or cancel appointments where information appears materially false.

5. No medical advice

This website does not provide medical advice. All content on this site, including information about services and conditions, is for general informational and scheduling purposes only. Nothing on this website constitutes medical advice, diagnosis, or treatment. Reading the website does not create a doctor-patient relationship; that relationship is established only when you are seen in our office by one of our providers.

If you are experiencing a medical emergency, including sudden vision loss, severe eye pain, or eye injury, call 911 or go to your nearest emergency room. Do not use this website to seek emergency care.

6. Acceptable use

You agree not to:

  • Use this site for any unlawful purpose
  • Attempt to gain unauthorized access to any portion of the site, including our administrative portal
  • Disrupt, overload, or otherwise interfere with the operation of the site
  • Use automated tools (bots, scrapers, crawlers other than those used for indexing publicly available pages) without our prior written permission
  • Submit false information when booking, or book appointments on behalf of others without their authorization

We may suspend access for users who violate these rules.

7. Third-party services

This site is protected by Google reCAPTCHA to prevent automated abuse of the booking form. Your use of reCAPTCHA is subject to the Google Privacy Policy and Terms of Service.

8. Intellectual property

All content on this website (text, images, logos, graphics, design, and layout) is owned by Visualeyes Optometry or its licensors and is protected by United States and international copyright and trademark laws. You may not copy, reproduce, modify, distribute, or create derivative works of any content on this site without our prior written permission, except for personal, non-commercial viewing.

9. Disclaimer of warranties

The website is provided on an “as is” and “as available” basis. We do not warrant that the site will be uninterrupted, error-free, secure, or always available, and we do not warrant that any information on the site is accurate, complete, or current. Your use of the website is at your own risk.

10. Limitation of liability

To the maximum extent permitted by law, Visualeyes Optometry and its owners, providers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, revenue, or business opportunity, arising out of or in connection with your use of this website, including without limitation any inability to access the site, delays in confirmation, or website downtime affecting your ability to manage an appointment.

Nothing in these Terms limits liability for matters that cannot be limited by law, including gross negligence, willful misconduct, or fraud.

11. Indemnification

You agree to indemnify and hold harmless Visualeyes Optometry, its owners, employees, and providers, from any claims, damages, liabilities, and reasonable attorneys’ fees arising from your violation of these Terms or your misuse of the website.

12. Governing law and venue

These Terms are governed by the laws of the State of California, without regard to its conflict-of-law principles. Any dispute arising under these Terms or your use of the website shall be resolved exclusively in the state or federal courts located in Los Angeles County, California, and you consent to the personal jurisdiction of those courts.

13. Changes to these terms

We may update these Terms from time to time. The “Effective” date at the top of this page reflects the most recent version. Your continued use of the website after we post changes constitutes your acceptance of the updated Terms. If you do not agree to the changes, stop using the site.

14. Contact

Visualeyes Optometry
4849 Van Nuys Blvd., Suite 105
Sherman Oaks, CA 91403
Phone: (818) 783-8750
Fax: (818) 783-8779
Email: info@visualeyesoptom.com
Privacy: privacy@visualeyesoptom.com